Return Policy

Effective Date: 02-04-2025

Marketplace Products

  • You can request a return within 7 days of receiving eligible products like electronics, appliances, clothing (excluding undergarments), etc.

  • Items must be unused, in original packaging, with tags intact.

Non-returnable Items

  • Undergarments, personal hygiene products, and other marked “non-returnable” items are not eligible for return.

  • Directory Listing Plans are non-refundable once purchased.

Return Process

  • Contact support@searchorbuy.com with your order ID and reason for return.

  • Once approved, we will coordinate pickup or ask you to ship the item back.

  • Refunds (if eligible) will be processed within 7–10 working days after item inspection.